Frequently Asked Questions

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Good Life Property Group, rooted and licensed in Ashland, Oregon, serves Southern Oregon with a focus on commercial/industrial, vacation, and residential properties. Our co-founders, raised locally with international experience, bring a unique perspective to property management, marketing, plus real estate investment and development.

At Good Life Property, our creatively-driven founders are digital marketing aficionados, infusing every campaign with engaging storytelling videos, immersive virtual tours, and innovative marketing tricks. Leveraging a robust rental listing syndication network, we ensure your property shines across  nearly 20 top rental search websites and various media platforms. With us, "Style Points" aren’t just an option; it’s our mantra.

Good Life Property Group is dedicated to enhancing the tenant experience by leveraging our Tenant Portal, an innovative digital platform that offers a multitude of convenient, user-friendly features. Tenants enjoy the ability to effortlessly manage their rental experience online with features that include:

• Electronic Rent Payments: Tenants can easily make secure rent payments online, streamlining the payment process and ensuring timely transactions.
• Work Order Submissions: The portal allows for quick submission of maintenance requests, ensuring issues are addressed promptly and effectively.
• Direct Communication: Our portal provides a direct line of communication for tenants to stay informed about their rental, enhancing clarity and responsiveness.
• Account Management: Tenants have the flexibility to review their statements, update personal settings such as email addresses, and set preferences for email receipts, all contributing to a more personalized living experience.
• Convenience and Satisfaction: By providing tenants with this level of control and accessibility, we promote satisfaction and well-being, leading to happier tenants and fewer vacancies.

The Tenant Portal is a testament to our commitment to combining digital efficiency with a personal touch to maintain the highest standard of living for our tenants.

Good Life Property Group ensures only the highest-quality tenants through our rigorous screening process. Utilizing a trusted third-party service, we conduct comprehensive checks, including a nationwide criminal search, TransUnion® Credit Report with FICO® Score, nationwide eviction and prior address searches, and SSN verification. This in-depth approach guarantees a thorough understanding of a tenant's background, creditworthiness, and rental history.

Property owners can effortlessly track their investment's performance through our Owner Portal. This state-of-the-art digital tool provides:

• Real-Time Performance Data: Owners have access to real-time data on their property’s performance, viewable on both desktop and mobile devices for maximum convenience.
• Simplified Overviews and Detailed Financials: The portal offers a simplified view of overall property performance and detailed ledgers, giving a clear picture of financial health.
• File Access: Owners can view files and attachments shared by the property management team, keeping all relevant documents in one secure, easily accessible location.
• Personalized Account Experience: With a unique login, each owner can view a personalized online account that displays information relevant specifically to their properties, ensuring privacy and relevance.

The Owner Portal is designed to enhance transparency and enable owners to stay informed and engaged with their investment with ease and efficiency.